Effective Date: March 6, 2025

DISC CENTERS OF AMERICA INDIANAPOLIS LLC

Address: 8301 North Keystone Avenue #110, Indianapolis Indiana 46240

Phone: +1 317-559-8282

Email: [email protected]

At DISC CENTERS OF AMERICA INDIANAPOLIS LLC ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal data, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This policy also outlines how we ensure that your personal data is not shared with third parties, affiliates, or non-affiliates, except where specifically stated.

1. Information We Collect

We collect personal data that is necessary to provide you with spinal decompression treatment, confirm appointments, and send reminders and communications. This includes:

Personal Information: Your name, phone number, email address, and any other details required to provide our services.

Health Information: Any relevant medical or health-related details necessary for treatment purposes.

Communication Data: Information about any correspondence between you and our office, such as appointment requests and inquiries.

Promotional Preferences: Information about your preferences for receiving communications or promotions.

2. How We Use Your Information

We use the personal data we collect for the following purposes:

Appointment Management: To confirm and remind you of your appointments.

Customer Service: To respond to your inquiries or provide assistance with your treatment.

Promotions & Marketing: To send you information about services or promotions based on your preferences.

Legal and Regulatory Compliance: To comply with health care and legal requirements regarding your treatment.

3. No Sharing of Personal Information with Third Parties

We are committed to ensuring that your personal information remains private. Therefore:

3.1 We do not sell, share, or disclose your personal data to any third parties, affiliates, or non-affiliates for marketing or promotional purposes.

3.2 Your personal information will never be shared with third parties for any unrelated purposes.

3.3 We do not engage in the sharing of leads' information, nor do we sell any personal data to third parties.

3.4 We do not disclose any personal information to any affiliate or non-affiliate businesses for their own marketing or promotional activities.

4. Mobile Information and Text Messaging

4.1 No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4.2 Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of text message services.

4.3 All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of text messaging services.

5. No Sharing of Data with Service Providers

5.1 We do not share your personal information for any purpose.

5.2 No personal information will be shared with third parties.

6. Security of Your Information

We take the protection of your personal data seriously. We use appropriate technical and organizational measures to ensure the security of your data from unauthorized access, alteration, or destruction. However, please be aware that no method of electronic transmission is 100% secure.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. For example, medical records are retained for a period required by health care regulations.

8. Your Rights Under GDPR and CCPA

You have the following rights regarding your personal data:

8.1 Right to Access: You have the right to request a copy of the personal data we hold about you.

8.2 Right to Rectification: You can request that we correct any inaccurate or incomplete information we hold about you.

8.3 Right to Erasure: You may request that we delete your personal data, subject to certain exceptions.

8.4 Right to Restrict Processing: You have the right to request that we restrict processing of your personal data in certain situations.

8.5 Right to Data Portability: You can request that we transfer your personal data to another organization or to you in certain circumstances.

8.6 Right to Object: You may object to the processing of your personal data under certain conditions.

If you wish to exercise any of these rights, please contact us using the contact information provided below.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated Effective Date. We encourage you to review this Privacy Policy periodically to stay informed of any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights under GDPR or CCPA, please contact us:

DISC CENTERS OF AMERICA INDIANAPOLIS LLC

Address: 8301 North Keystone Avenue #110, Indianapolis Indiana 46240

Phone: +1 317-559-8282

Email: [email protected]

Last Updated: March 6, 2025